February 18, 2015
Lately, I’ve been seeing and helping a lot of customers who have had their website hacked. These include, but are not limited to, WordPress sites. Once the initial panic has subsided, oftentimes customers’ first question is “how do I prevent this in the future?”
Of course, no networked computer is completely immune to attack, and there is no guarantee that an attack of this nature will never happen again. That said, there are steps that you can take to reduce the likelihood of attacks of any kind. Read More …
August 19, 2014
In case you’re not already aware, Michelle and I have moved south a little from Encinitas ($2 million for a house? No thanks) to the friendly San Diego neighborhood of North Park. We’re closer to friends, family, and customers, so don’t be afraid to call me up for a good, old-fashioned meeting in-person.
For payments and deliveries, be so kind as to mail business correspondence to:
3245 University Ave., #299
San Diego, CA 92104
Mail will be forwarded from the old address for the next few months, so don’t worry. Since I work at home, our home address has changed as well, of course, so just let me know if you need that too.
Please let me know if you have any questions at all. Thanks!
February 6, 2014
To start, a lot of the decisions you’ll have to make about setting up your first ecommerce site have to do with the economics of what you’re planning to sell — how much volume, how many SKUs, and shipping logistics. For example, if you’re only selling a dozen units of one SKU per month, that’s a lot less to worry about than selling thousands of units each of dozens of SKUs, shipped in a refrigerated truck.
If you’ve never run an ecommerce site before, I usually recommend starting with Shopify. Shopify is a hosted solution that helps you manage your inventory, and handles the payment end of things. All you need is a payment gateway (like Paypal, or preferably Stripe) that connects Shopify to your bank account. The upshot is that you don’t have to assume the risk (and cost) of securely doing the credit card processing yourself.
October 21, 2013
You may have recently heard that GoDaddy purchased Media Temple, our host, but Media Temple will “continue operating as an independent and autonomous company.” Such acquisitions are typical in the tech world, but this one hit home: I’ve been a Media Temple customer for about five years, and I deeply distrust GoDaddy — not only are GoDaddy’s services inferior and frustrating, their company has a slimy reputation that’s hard to ignore. Read More …
July 25, 2013
If you’re planning to call us the week of July 29 through August 2, please note that I’ll have only limited opportunities to answer your call. We’re having construction workers at our home office, and it will potentially be very loud.
If your message is something you can put into an email, please do. Otherwise, leave a message, and I’ll return your call as soon as I can.
Thanks in advance for your patience!